Terms & Conditions
1. General Information
Business Name: Sree Iyer Books LLP
Business Address: 2200 Eastridge Loop Ste 1062, San Jose, CA 95122-1412, USA
Contact Information: Email: sale@sreeiyer.com, Phone: IND +12342559123 & US +16235002465
2. Products
Product Types: We offer a variety of fictional, non-fictional, and money and fraud-related books, as well as laser-cut wooden products such as Sree Chakra and Ganesha Yantra.
3. Pricing and Payment
Accepted Currencies: USD and INR
Payment Methods: We accept credit cards, debit cards, and UPI.
Additional Fees: Shipping charges apply.
4. Order Processing
Processing Time: Orders are processed within 3 business days.
Pre-orders/Backorders: We do not offer pre-orders or backorders at this time.
5. Shipping and Delivery
Shipping Regions: We ship to India, the US, and the UK only.
Shipping Methods: We use Shiprocket, USPS, and UK Postal services.
Estimated Delivery Time: Delivery is expected within 7 business days.
Free Shipping: We do not offer free shipping.
Tracking Information: Tracking information will be provided once the item is shipped.
6. Returns and Refunds
Damaged Products: If a product is damaged during transit, we offer a return or replacement.
Return Conditions: Items must be in their original condition with packaging and tags intact.
Return Process: To initiate a return, please contact our customer service at sale@sreeiyer.com with your order details and reason for return.
Refunds: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
7. Digital Products (eBooks)
Delivery: Once purchased, eBooks can be read from our website (SreeIyer.com) or via the Sree Iyer mobile app.
Restrictions: eBooks should not be resold, copied, or shared in any way.
8. Privacy and Security
Privacy Policy: For detailed information on how we handle customer data, please refer to our Privacy Policy.
Security: Our site uses SSL to ensure the security of your personal information.
9. Intellectual Property
Rights Reserved: All items are not to be copied by users, and we reserve all rights to the content and products.
10. Liability
Disclaimer: We do not have any specific disclaimers or limitations of liability at this time.
11. Governing Law
Jurisdiction: These terms and conditions are governed by the laws of India.
12. Changes to Terms and Conditions
Notification: Any changes to these terms and conditions will be communicated via email.
13. Return & Refund Policy
Damaged Products: If a product is damaged during transit, we offer a return or replacement.
Return Conditions: Items must be in their original condition with packaging and tags intact.
Return Process: To initiate a return, please contact our customer service at sale@sreeiyer.com with your order details and reason for return.
Refunds: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
14. Cancellation Policy
Order Cancellation: Orders can be cancelled within 24 hours of placing the order. To cancel an order, please contact our customer service at sale@sreeiyer.com with your order details.
Cancellation Fee: No cancellation fees apply if the cancellation request is made within the specified time frame. If the order has already been processed and shipped, it cannot be cancelled, and the return policy will apply.